Publications scheme

About us	Who we are
Our regulatory framework	Participation Agreement (PDF) Participation Agreement [version 2, as tabled on 21 October 2011] (PDF)
Annual Report	Annual Report 2009-2010 (PDF) Compliance Checklist Annual Report 2009-2010 (PDF) Annual Report 2010-2011 (eBook) Compliance Checklist Annual Report 2010-2011 (PDF)
Our services	What we do Customer service charter
Our finances	Fees and charges 2011- 2012 Water Supply and Sewerage Service Pricing
Our priorities	Goals Guiding principles
Our decisions	Information is currently being collated for this section
Our policies	Business Sustainability (PDF) Code of Conduct (PDF) Conflicts of Interest (PDF) Environmental Management (PDF) Harrassment and Discrimination (PDF) Right to Information (RTI) (PDF) Risk Management (PDF) Financial Hardship (PDF) Haemodialysis Rebate (PDF) Concealed Leaks (PDF) Sub-Metering Policy (PDF) Complaints Management Policy (PDF)
Our lists	Information is currently being collated for this section