Vision, purpose and values
Our vision
To create a sustainable, industry-leading, and community and customer oriented water and allied services business.
Our purpose
To deliver water to customers and to collect, transport and then treat their sewage.
Our values
Our values describe what Unitywater stands for and the way we want to be viewed both internally by our people and externally by our customers and stakeholders. Our values are enduring and will drive our behaviours and define our culture.
Our values and behaviours are as follows:
Safe
- We are committed to providing safe water supply and sewerage services.
- We have safety as a primary priority and believe it is the responsibility of all staff in Unitywater.
Responsive
- We listen and respond to our customers' needs.
- We work cooperatively with our suppliers towards mutual benefit.
- We work with our regulators to meet their requirements.
Sustainable
- We promote a workplace where people are empowered and focus on continuous improvement.
- We are innovative in the delivery of our products and services.
- We make decisions that balance the best interests of the business, customers, staff, the environment and the community.
- We seek to understand and minimise our impact on the surrounding environment.
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