You can request minor changes to existing water or sewerage infrastructure by following our streamlined application process.

Unitywater approves and undertakes the work, but you must pay the cost of any changes you request.

Important note for water and sewerage alterations 

If your alteration is part of a larger construction or development project then you do not need to apply for a separate alteration. You are able to request any alterations as part of your development application. 

Go to our building and development section

Changes to existing water meters 

You may ask us to:

  • convert your meter from above ground to below ground

  • raise or lower your meter box

  • move your meter horizontally 

  • install a lockable valve next to your water meter

  • test or replace your water meter (the cost of this is refunded if meter is found to be faulty).

Apply with Standard Connection Request Form (F9255) 

  • increase or decrease the size of your water connection

Apply with Private Works Application (F10001)

 

Please include the following with your application form:

  • the lot and plan of your property
  • the owner’s written consent
  • for water meter relocations - a dimensioned locality plan showing your preferred meter location
  • for meter size reductions - a hydraulic or certifiers certificate. 

If you need help locating your water meter you can check our infrastructure map. You can also request to have someone locate it for you, but you will be charged for this service.

 

Description Unit 2017-18 price
($ excl GST)
Location of a Water Meter or Locate and Mark Existing Junction (Sewerage) each $87.00
Description Unit 2017-18 price
($ excl GST)
Water Meter Relocation Fee (less than 1m) per meter $337.00
Water Meter Relocation Fee (more than 1m) per meter $903.00
Raise or Lower Water Meter Box (below ground meter installations only) per meter $138.00
Fee to Convert an Above Ground 20mm/25mm Meter to a Below Ground Meter of the Same Size per meter $388.00
Excavating and Locating Existing Connection by Unitywater Services on Site each $505.00
Installation of Lockable Ball Valve for Water Meter per meter $128.00*

Water Supply - Standard New Metered Service Connection - 20mm

(Note: for Non-Standard Connections refer to Price on Application Water and Sewerage Services)

per connection $1,112.00
Connection Fee for 20mm diameter Water Service Pipe Only per connection $592.00
Upgrade Existing 12mm to 20mm Service per upgrade $908.00

Water Supply - Standard New Metered Service Connection - 25mm

(Note: for Non-Standard Connections refer to Price on Application Water and Sewerage Services)

per connection $2,040.00
Administration Charge for Fees Refund - Water Connections per refund $77.00
Domestic Water Meter Replacement, Calibration and Strip Meters (refundable if meter faulty) per meter $378.00
 Water meter buried in dirt
 Unitywater Maintenance Manhole

Lowering or raising a manhole

If you would like to raise or lower your manhole to keep it level with the ground or to suit your landscaping requirements, then you can apply to adjust the height. 

Our Private Works team undertakes this work, but the cost varies depending on the difficulty of the work involved. We can provide a quote to you within 15 working days of receiving your request and (in most cases) perform the work within 20 working days of your payment of the quote.

To request a quote: Please submit the following form and provide a dimensioned locality plan or sketch clearly showing the proposed change in height of the manhole and distances from surrounding structures such as fences and buildings:

Request a quote for lowering or raising a manhole (F10001)

Water and sewerage disconnections

Disconnections associated with demolition works will be carried out by the plumbing department at your local council. You can contact them directly on the website links below.

Moreton Bay Regional Council

Sunshine Coast Council

Noosa Council

Demolition of residential house 
 Renovating or extending a property

Relocate a sewer connection

If you are renovating or rebuilding and your plans are likely to interfere with the sewer connection point, you can have it relocated to a more suitable position on your property.

Our Private Works team undertake this work, but the cost varies depending on the difficulty of the work involved and we can provide a quote.

To request a quote: Please submit the form below, along with the following documents:

  • drawings approved by Unitywater's Development Services team
  • a hydraulic plan approved by your local council’s plumbing services
  • a clear scope of works.

We will visit the property, assess the work required, and provide you with a quote within 15 working days and (in most cases) perform the work within 20 working days of your payment of the quote.

Apply with Connection Application Form (F9293) 

A surcharge will apply for credit card payments (Mastercard and Visa) on Sundry accounts being paid at our Maroochydore and Caboolture counters or over the phone with the Credit Card Payment Authority form. Find out more.