Installing a main meter and individual water meters for each unit
If you’re constructing a multi-residential project such as units, apartments, or townhouses your connection to the water network will require installation of a main meter at the boundary of the property and individual water meters for each unit in the complex.
This ensures that each individual unit owner pays only for the water that they have used. You may also need to apply to increase the size of the meter at the front of your property to manage the increased water and fire service demands of the property.
Important note about sub-metering of existing buildings and complexes
It is possible to install (retrofit) individual water meters to existing buildings or unit complexes.
The body corporate must approve and apply for this retrofit on behalf of the owners. A copy of the body corporate minutes approving the retrofit of sub-meters must accompany the application.
Retrofitting sub-meters will be at the cost of the owners or the body corporate.
Unitywater advises that a private plumbing contractor should be consulted in regards to the feasibility of retrofitting sub-meters to an existing building. There may be a cost associated with the plumbing installation/augmentation that will need consideration.
The process, fact sheets and application forms are in the kit below.
If you are planning to construct a new multi-residential complex or building, you will need approval from your local council.
Units and townhouse projects can be complex and involved. We recommend you request a Services Advice Notice (SAN) before you start. This is a free service we provide that will help ensure you are able to submit a complete application and proceed quickly through the approvals process.
You will also need to get Unitywater approval for the installation of a sub-metered network on your property and its connection to our network.
Your plumber is responsible for installing the meters, but Unitywater will inspect them before providing a certificate of completion.
If the water and fire service needs of your development can’t be met by your current water meter, you will need to request that Unitywater increase the size of your meter. Your hydraulic engineer will be able to tell whether this is needed. The meter upgrade can be requested as part of the initial connection application.
Before completion you will also be asked to pay an infrastructure charge. This charge offsets the cost of ensuring that the extra demand the multiple dwellings place on our network is catered for.
A surcharge will apply for credit card payments (Mastercard and Visa) on Sundry accounts being paid at our Maroochydore and Caboolture counters or over the phone with the Credit Card Payment Authority form. Find out more.