What to do if you have a blockage
More about Plumber's Blocked Sewer Identification Fee
- If the blockage is within your own property's private plumbing, or you are not sure where the blockage is located, please call a licensed plumber.
- If the plumber finds the blockage is located within Unitywater-owned pipes, your plumber should stop work immediately, not attempt to clear the blockage and contact us. The plumber may be eligible for a fee for identifying a blockage in Unitywater infrastructure.
- Unitywater will send a crew to assess the blockage within four hours.
- If you are sure the blockage is on public land or Unitywater's side of the property boundary, please call us on 1300 086 489.