We are currently experiencing technical issues with the payment pathway for Concealed Leak Protection Insurance.
If you would like to purchase a new policy or you have had a policy expire recently, you are welcome to give your details to Allianz Global Assistance who will contact you once the payment pathway is working again.
Customers with existing policies are still able to process claims as per normal.
We apologise for this inconvenience and we are working to resolve these issues as a priority.
If you have any enquiries, please phone Allianz on 1300 320 633.
A hidden water leak may cost you thousands in plumbing repairs and high water bills
Every year, thousands of homeowners get a hidden (or concealed) water leak on their property. Most people don't know they have one until it's too late and they end up with a big water bill.
Many homeowners also don't know they're responsible for all the plumbing repairs and excess water charges caused by the leak, and most standard home and contents policies may not cover these costs.
Concealed Leak Protection Insurancefrom Allianz Global Assistance is available to all Unitywater stand-alone residential home customers. It's specifically designed to provide cover for the high water bill and plumbing costs associated with hidden leaks -starting from $35 per year.
So what is a hidden leak?
A hidden (concealed) leak happens when there is a break or crack in a water pipe that is hidden from view. These leaks usually occur inside walls, underneath buildings and driveways or underground in the pipe that runs between the water meter and your house.
They're commonly caused by tree roots, ageing and corroding pipes and soil movements. And they may happen to any property at any time, regardless of its age, location or construction method.
Why can they be hard to find and expensive to fix?
Hidden leaks often show no visible signs at ground level, even though they may be wasting thousands of litres of water - underground - every day. How? Because the water drains down and away into the ground, especially if the soil is dry or sandy.
So these leaks are extremely hard to detect and often go unnoticed for long periods of time, resulting in a very high water bill and expensive plumbing repairs for the property owner.
Northern SEQ Distributor-Retailer Authority ABN 89 791 717 472 AR No. 001256021 trading as Unitywater arranges this insurance as an authorised representative of AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631 trading as Allianz Global Assistance. This insurance is issued and managed by Allianz Global Assistance as agent of the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708. Emergency Home Assistance is provided by Allianz Global Assistance.
Terms, conditions, limits and exclusions apply. You should consider the Product Disclosure Statement (PDF) to decide if this product is right for you. We do not provide any advice on this insurance based on any consideration of your objectives, financial situation or needs. If you purchase a policy, we receive a commission which is a percentage of your premium. Ask us for more details before we provide you with any services on this product