Contact us

General contact information

Faults and emergencies contact number

(24 hours)

1300 0 UNITY   (1300 086 489)

General and account enquiries
8.30am – 5.00pm Monday to Friday

1300 0 UNITY   (1300 086 489)

Fax

(07) 5431 8288

Email

Online enquiries

Online change of address form

Mailing address

PO Box 953, Caboolture  QLD  4510

Customer service counters
8.30am – 4.30pm Monday to Friday
(Closed public holidays)

Caboolture: Ground Floor, 33 King Street
Map

 

Maroochydore: Ground Floor, 8-10 Maud Street
Map

International Phone Number

+61 7 5431 8333

 

Media enquiries

Enquiries from media outlets and their representatives should be directed to Unitywater’s Media Duty Manager on 0488 980 564 (24-hours, seven days).

For enquiries from media outlets only, the Chief Executive Officer, Executive Management Team and Unitywater Board should be contacted via this number at all times.

Online forms

To request a service, obtain information about water supply, sewerage or trade waste services, or make a general enquiry, please complete our online enquiries form.

To provide feedback (compliment/complaint), please complete our online feedback form.

To change your address, please complete our online change of address form.

To request a speaker for your event, please complete our speaking engagement request form.

 

    Did You Know
  • Installing a water efficient 4 star rated showerhead will reduce the flow from 20 litres per minute to 9 litres per minute.