General Service and Information Request Form

 

Unitywater encourages and values feedback from our customers and we thank you for your enquiry. Our Customer Service team will review your enquiry and forward it to the relevant Unitywater representative for attention or action within 20 working days.

 

Kindly note, this online enquiry service is monitored between the hours of 8:30am to 5:00pm, Monday to Friday (excluding public holidays).

 

If you require property or account information urgently, or if your enquiry is in regards to an emergency situation, please contact our Customer Service team by telephone on 1300 0 UNITY (1300 086 489).

1

Request or enquiry type (select from the drop down box)

Request or enquiry type *
 
2

 

Customer details

First name *
 
3
Last name *
 
4
Email address *
   
5
Daytime contact phone number *
 
6
Region *
 
7

Property location

Property number (if available)
 
8

Property Address

Street *
 
9
Suburb *
 
10
Postcode *
 
11

Postal Address

Please include your postal address if it is different to the actual property address

Street
 
12
Suburb
 
13
Postcode
 
14

 

Details of request or enquiry
 
   
    Did You Know
  • A garden hose can use 15 litres of water per minute. That's 150 litres of water in just 10 minutes!