Corporate Strategy

Caring for our customers, our community and our people

Our Corporate Strategy sets out how we are tackling the challenges and opportunities of the future to meet the evolving needs of our people, customers and community.

Every day, we strive to keep our communities healthy by providing safe and reliable water and sewerage services that are economically and environmentally sustainable. This is our core purpose.

Care is how we will fulfil our purpose. Our strategy describes the goals we have set, and the work we will do over the next five years to demonstrate care and deliver better outcomes for our people, customers and community.

Our five-year strategy (PDF)

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Our Focus

Over the next five years we are focusing on delivering the following to achieve our strategic goals:

Leveraging the power of digital technology to improve the productivity of our operations and provide a seamless experience for our customers
Working to achieve our net zero sustainability goals by 2050
Investing in our people and team culture, to enable everyone to learn and grow as individuals
Diversifying and exploring new sectors and opportunities
Investing in technology and enhanced business processes, while continuously improving the security of our systems and data.

Our five-year strategy helps us shape a better future for our people, customers and community.

You might also be interested in

What we do Our Annual Reports A career at Unitywater Our local partnerships Our sustainability goals

Girls sitting by residential pool and boy jumping in

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