Website Terms and Conditions

Unitywater ABN 89 791 717 472

These terms and conditions apply when you access or use the Unitywater Website. Please read them carefully.

When you use our Website, you accept and agree to be bound by our terms and conditions. If you do not agree to be bound by our terms and conditions, you should immediately exit the Website.

1. Privacy policy

(a) These terms and conditions incorporate our Privacy Policy, a copy of which is available here.

(b) By providing us with any Personal Information through our Website, you consent to our collection of your Personal Information to enable us to process your payments or provide the information, Products or services you have requested and for the other purposes set out in our Privacy Policy.

2. Your use of the Website

You must not:

(a) tamper with or do anything which alters the Website, or interferes with or affects its working, including removing anything from it;

(b) add anything to our Website or otherwise alter or modify any part of our Website;

(c) collect or solicit material about any other person, including email, contact details or login information (including passwords) from our Website;

(d) attempt to gain unauthorised access to any part of our Website using another person's name, details or password;

(e) use the Website to include, list, upload, post or transmit any information or material that contains Prohibited Content or which is otherwise prohibited by law or these terms and conditions in any manner or for any purpose;

(f) use our Website or any service provided through our Website to conduct surveys, contests, pyramid schemes, send spam, junk email or other unsolicited messages; or

(g) use or launch any automated system including (without limitation) any offline readers, spiders or robots onto or through our Website in a way that:

(i) sends a larger number of request messages to our servers or to other users of our Website than can reasonably be produced by a human in the same period using a conventional on-line web browser;
(ii) sends spam;
(iii) annoys or harasses any person;
(iv) collects or harvests any personally identifiable information;
(v) stores, permanently downloads or redistributes content from our Website other than as intended or as specifically agreed by us in writing;
(vi) circumvents, disables or otherwise interferes with any security-related features of our Website or contains features that prevent, limit or restrict use or copying of any content from our Website; or
(vii) transfers material to another person or 'mirrors' materials on any other server.

3. If you register on our Website

If you register to use our Website or to pay an account through our Website, you:

(a) must not create an account for anyone other than yourself;

(b) must not provide any false information;

(c) must ensure that the information you provide to us, including your contact information, is at all times accurate and up to date;

(d) must not create a false identity or misrepresent an affiliation with another person or entity;

(e) must not provide your details (including your password) to any other person or do anything that may impact on your security;

(f) agree that Unitywater may remove or block a user if we believe, in our absolute discretion, that the user name is inappropriate (including if the user name is offensive or impacts on rights of another person); and

(g) warrant that you are at least 18 years of age.

4. Terms when accessing and using the Online Application Service

This clause 4 does not limit any other rights, obligations or responsibilities under these terms and conditions.

4.1 Accessing the Online Application Service

(a) You may apply to Unitywater to lodge documents using our Online Application Service and nominate Affiliates to utilise the Online Application Service on your behalf. However, you will be solely responsible for the conduct of any person who accesses the Online Application Service on your behalf or by way of your username or password.

(b) You acknowledge that:

(i) the Online Application Service is provided to enable the electronic lodgement of applications on the condition;
(ii) as a condition of access to the Online Application Service, you and your Affiliates must comply with these terms and conditions, including this clause 4;
(iii) your password and any other identification must be changed whenever requested to do so by Unitywater;
(iv) you must take all reasonable steps to maintain and safeguard access to the Online Application Service (including protecting your password and other identification) and you must ensure that Affiliates acting on your behalf do the same;
(v) unauthorised or attempted unauthorised use of the Online Application Service is prohibited;
(vi) access privileges to the system may be revoked at any time without notice if there is a breach of the provisions of these terms and conditions or if there is a security violation; and
(vii) access will be logged and may be monitored at any time.

(c) You must notify us as soon as practicable:

(i) if you become aware of any unauthorised use of the whole or any part of the Online Application Service; or
(ii) if there is any change in your business or company name, ACN or ABN, contact details or cessation of your business.

4.2 Lodging applications

(a) If you lodge an application in the name of or on behalf of a third party, you do so and you warrant to us that you have the authority of that third party to act on their behalf.

(b) You must ensure that:

(i) any lodgement performed by you or any of your Affiliates does not involve or cause any corruption of, introduce any errors into or make any amendments or changes to the documents lodged;
(ii) any form comprising part of the document lodged using our Online Application Service is the original form completed and signed (where applicable) and is not a copy of the original form;
(iii) any images of documents transmitted using our Online Application Service are of a standard and in a format required by Unitywater; and
(iv) when you process an Online Application, the lodgement forms used and the fees paid are correct as at the date of lodgement.

5. Links and our Website

(a) You must not create a link to or from our Website or any part of our Website:

(i) for Commercial Use or any other purpose, without our prior written consent;
(ii) to or from a website which contains Prohibited Content; or
(iii) so that our rights or the rights of a third party, including without limitation, Intellectual Property Rights are infringed.

(b) If you do create a link to or from our Website (whether with or without our consent), you do so at your own risk. The exclusions, disclaimers and limitations set out in these terms and conditions will apply to your linking to or from our Website and the consequences and actions resulting from the linking.

6. Third Party Websites

(a) This Website may contain links to third party websites. We are not responsible for the condition or the content of those websites. The presence of links does not amount, expressly or impliedly, to any endorsement of those websites or the Products or services provided there. Your access to those websites and use of their products and services is solely at your own risk.

(b) When accessing third party websites you should read the terms and conditions applying to the use of those websites.

(c) Without limiting these terms and conditions, by using our Website to access third party websites you expressly release and indemnify each of us and our Affiliates from any and all liability arising from your access or use of any third party website.

7. Intellectual Property Rights

(a) We own or have a right to use the Intellectual Property Rights in the Website and all of its content. We reserve our rights in it and assert our right to be recognised as the author of original material on this Website.

(b) While Unitywater supports the sharing of information and the use of our Website content for the purposes of private study, research or review:

(i) except to the extent permitted by the Copyright Act 1968 (Cth), you must not use, copy, modify, transmit, store, publish or distribute the material on our Website for Commercial Use;
(ii) you must not create any other material using material from our Website without obtaining the prior written consent of the author of the material; and
(iii) you must not do anything that partially or entirely reproduces or exploits or otherwise breaches our or any other person's Intellectual Property Rights whether accessible through our Website or otherwise.

(c) You agree that:

(i) no title to any Intellectual Property Rights in this Website or its content transfers to you; and
(ii) you do not obtain any rights, express or implied, other than those specifically granted by these terms and conditions.

8. Trade marks

(a) Without limiting clause 7, you must not use, reproduce or publish any trade marks except by saving or printing out a copy of any pages from this Website as expressly permitted in these terms and conditions. Any use of any of the trade marks without the express written consent of us or the owner of the trade mark (as applicable) is prohibited.

(b) Other registered trade marks may be featured on this Website from time to time and are proprietary to their respective owners and protected by international trade mark or copyright laws. The use of any such trade mark on this Website is not intended to indicate any association with or endorsement by the owner of that trade mark.

9. What we don’t represent or promise

Given the nature of the internet we do not represent or promise you any of the following:

(a) that you will have uninterrupted or error-free access to or use of the Website by any method;

(b) that any loss or damage will not occur as a result of your access to and use of our Website or any information on our Website or accessed from our Website;

(c) that the Website or any links will be error-free or free from viruses, faults or defects or that any bugs, viruses, Trojan horses or other corrupting programs will not be transmitted to or through our Website by any third party;

(d) that there will not be any unauthorised access to or use of our secure servers which may result in your personal or financial information being accessed;

(e) that your internet or mobile service provider will allow you access to the Website. You are responsible for ensuring your service provider will allow you access to the Website and its content and for any costs and service fees associated with the access; or

(f) that your computer, mobile or other hardware devices will allow you access to the Website. You are responsible for ensuring your devices will allow you access to the Website and its content and for any costs and service fees associated with the access.

10. Disclaimer

(a) The following provisions of this section 10 are not restricted or modified by any specific provisions, warnings or disclaimers contained in these terms and conditions or otherwise contained on our Website.

(b) The information on this Website, including (without limitation) the Online Application Service is for general reference purposes only. While we do take steps to ensure that the information we provide is accurate and up to date, it is not comprehensive and is in summary form only. Information may also be provided by third parties. You should make your own enquiries and obtain advice specific to your particular circumstances before making any decisions based on information obtained from our Website.

(c) The content is subject to change without notice.

(d) Any views, opinions or findings, news or information items or other publications on or accessed from our Website are those of the respective authors and do not necessarily reflect the view, opinions or findings of Unitywater or its Affiliates.

(e) To the maximum extent permitted by law, we and our Affiliates disclaim any and all responsibility and liability in respect of our Website and any loss or damage suffered or incurred by a person for any reason including (without limitation):

(i) access to, inability to access or any interruptions to the Website;
(ii) using or relying on any of the information provided in or obtained through our Website; or
(iii) any of the matters referred to in these terms and conditions.
(f) To the maximum extent permitted by law but without limiting your rights under Australian consumer law (including the Competition and Consumer Act:
(i) this Website and its contents are provided without any representations or warranties of any kind, either express or implied including, without limitation, any warranties as to the completeness or accuracy of the information provided through our Website;
(ii) we disclaim all warranties, express or implied, in connection with our Website and your access to and use of our Website;
(iii) while we take reasonable commercial steps to ensure the completeness, accuracy and currency of information and the integrity of our Website, we do not represent or warrant that the information or facilities accessible via this Website are accurate, complete or current, or that this Website will be free of defects, including, but not limited to, viruses or other harmful elements; and
(iv) we exclude every warranty or condition of any kind that might otherwise apply in relation to the Website, its content, its useability, inability to use the Website or the services offered through it.

11. Disclaimer – electronic communications from Unitywater

(a) This clause 11 does not limit any other provisions in these terms and conditions.

(b) Except as required law, Unitywater does not represent, warrant or guarantee the integrity of any Electronic Communication or that the Electronic Communication is free of errors, virus, interception or interference.

(c) While care has been taken to ensure the accuracy of the information contained in any Electronic Communication, Unitywater and its Affiliates accept no responsibility for any errors or for any consequence of its use. Any action taken, or omission made by you or any other person in reliance of this information is taken or made at the sole risk and expense of the user of that information.

(d) You should not rely on the contents of any Electronic Communication for the purpose of ascertaining the legal rights or obligations of you or any other person or for any other purpose without first obtaining legal or other relevant professional advice.

12.Limitation of Liability

(a) Notwithstanding any other provision in these terms and conditions, if we are liable to you in any way, including:

(i) as a result of your rights under the Competition and Consumer Act; or
(ii) in the case of a warranty or liability that the law says we cannot exclude,
our liability is limited to:
(iii) refunding you the cost you paid for the relevant service, Product or Products; or
(iv) re-supplying or having resupplied the relevant service, Product or Products.

(b) We are not liable, and each of our Affiliates is not liable, for any direct, indirect, incidental, special, punitive or consequential liability, loss (including but not limited to loss of data, income, profit or opportunity, loss of or damage to property and claims of third parties, death, personal injury or any loss, damage or expense) you incur or suffer that arises out of your access to, use of or reliance on our Website or our services or any of the content of the Website or your inability to use it. This applies even if we have been informed that the liability, loss, damage or expense will or may result.

(c) Nothing in these terms and conditions or in our dealings with you affects your statutory rights including those under the Competition and Consumer Act. To the extent of any inconsistency between these terms and conditions and your statutory rights under the Competition and Consumer Act, your statutory rights under the Competition and Consumer Act will apply.

13. Indemnity

(a) You continually indemnify us and our Affiliates against any claim or proceeding that is made, threatened or commenced and against any liability, loss, damage or expense (including legal costs on a full indemnity basis) any of them incurs or suffers, as a direct or indirect result of any of the following:

(i) your use of and access to our Website or any services provided through our Website including, without limitation, the Online Application Service;
(ii) a breach of these terms and conditions;
(iii) a wilful, unlawful or negligent act or omission by you;
(iv) your violation of any third party right or law, including (without limitation) any Intellectual Property Rights, defamation or criminal laws;
(v) a claim that you caused damage to a third party; or
(vi) your use of any information obtained from or through our Website.

(b) You are solely responsible for all costs arising from your use of our Website.

14. Governing Law

(a) This Website is controlled and operated in Queensland, Australia. It is and will be deemed to be based solely in Australia.

(b) These terms and conditions are governed by and construed in accordance with the laws in force in Queensland and the Commonwealth of Australia. Any dispute under these terms shall be subject to the exclusive jurisdiction of the courts of Queensland and the Commonwealth of Australia and, by using this Website, you submit to the jurisdiction of such courts for such purposes and waive any and all objections to jurisdiction or venue in such courts.

15. Miscellaneous

(a) We reserve the right to vary these terms and conditions at any time. The latest terms and conditions will be posted on our Website.

(b) Each time you access our Website you should review the terms and conditions. You will be bound by the terms and conditions posted on our Website each time you access.

(c) The fact that we fail to do, or delay in doing, something we are entitled to do under these terms and conditions, does not amount to a waiver of any obligation of, or breach of obligation by you. A waiver by us is only effective if it is expressly given in writing. A waiver of any provision of these terms and conditions will not operate as a waiver of any other provision, or a continuing waiver of the same provision or a similar provision in the future.

(d) A provision of these terms and conditions must not be construed to the disadvantage of a party merely because that party was responsible for the preparation of or the inclusion of any provision in these terms and conditions.

(e) If a clause or part of a clause can be read in a way that makes it illegal, unenforceable or invalid, but can also be read in a way that makes it legal, enforceable and valid, it must be read in the latter way. If any clause or part of a clause is illegal, unenforceable or invalid, that clause or part is to be treated as removed from this document, but the rest of these terms and conditions are not affected.

(f) If any court of competent jurisdiction finds any provision of these terms and conditions to be void or unenforceable for any reason, that provision will be ineffective to the extent of the court's finding without affecting the validity and enforceability of any remaining provisions.

(g) These terms and conditions represent the entire understanding and agreement between the parties relating to the subject matter herein and supersede any and all prior statements, understandings or agreements whether oral or written.

(h) You may not transfer or assign these terms and conditions or any rights or licences granted under these terms and conditions. We may transfer or assign these terms and conditions and your account without restriction or notification.

(i) Clauses 3, 8, 10, 11, 12, 13 and 15 (inclusive) survive termination or expiration of these terms and conditions and cessation of your use of our Website for any reason.

16. Definitions

'Affiliates' means our officers, employees and other personnel, agents, contractors, partners, principals, licensors, suppliers and service providers.

'Commercial Use' includes (without limitation):

(a) sale of access to our Website or our services by way of another website;

(b) using our Website or our services for the purposes of selling goods or services or for advertising goods or services other than as expressly permitted by our Website;

(c) any use of our Website or our services for the purpose of competing with or displacing our Website or services; or

(d) soliciting any users of our Website for any commercial purpose.

'Competition and Consumer Act' means the Competition and Consumer Act 2010 (Cth).

'Electronic Communication' means a communication of information in the form of:

(a) data, text or images by guided or unguided electromagnetic energy; or

(b) sound by guided or unguided electromagnetic energy, if the sound is processed at its destination by an automated voice recognition system,

including, without limitation, by way of email or text messaging.

'Intellectual Property Rights' means copyright, trade marks (whether registered or not), patents, patent applications, eligible circuit layouts, moral rights, service marks, trade names, registered designs, unregistered design rights, know how, trade secrets, domain names, internet addresses, rights in confidential information and all and any other intellectual property rights, whether registered or unregistered, and including all applications and rights to apply for any of the same.

'Online Application Service' means the service provided through this Website for the lodgement of online applications to Unitywater.

'Personal Information' has the meaning given to that term under our Privacy Policy.

'Products' means any products we provide to you.

'Prohibited Content' includes content that:

(a) is abusive, threatening, obscene, vulgar, offensive, defamatory, hateful, discriminatory, unlawful, pornographic, racist, sexually-oriented or otherwise considered by the us as inappropriate;

(b) contravenes any applicable laws (including without limitation laws concerning Intellectual Property Rights); or

(c) infringes the rights of a third party (including without limitation laws concerning Intellectual Property Rights, privacy or personal or proprietary rights).

'Website' means www.unitywater.com and www.myaccount.unitywater.com

'you', 'your' means the person accessing and using our Website.

    Saving Tips
  • Kitchen Tip #1

    Save water in the kitchen by scraping plates clean instead of rinsing them under running water, not using running water to thaw food, and by soaking your pots and pans rather than scrubbing them under running water.