The Executive Leadership Team, headed by the Chief Executive Officer, leads the daily operation of Unitywater and is directed by The Board.

The team is firmly focused on improving customer service, achieving operational efficiencies and providing high quality, affordable and sustainable sewerage services and water supply for our community.

George Theo

Chief Executive Officer

George was appointed to the role of Chief Executive Officer in May 2012. Prior to that he was Unitywater’s Chief Operating Officer.

George has more than 30 years’ experience and a wealth of knowledge of the water industry, the majority of which has been operating at executive level of management. George has held roles with global consulting company GHD and water utilities Brisbane Water in Queensland and City West Water in Victoria. 

George has a proven track record in driving sustainable organisational change by challenging the status quo and building successful leadership teams.

George has a Master’s in Business Administration, a Bachelor of Engineering (Civil) degree and an Associated Diploma in (Municipal Engineering). George is also a member of the Institute of Engineers Australia and a graduate of the Australian Institute of Company Directors.

Pauline Thomson

Chief Financial Officer

Pauline Thomson was appointed Chief Financial Officer in January 2011 and is responsible for Unitywater’s finance, procurement and IT functions as well and Strategy, Regulation, Pricing and Business Development. Pauline is an experienced executive bringing more than 25 years of accounting, finance and regulatory experience from retail and distribution businesses across the energy and water sectors.

Pauline previously held executive and senior manager roles at Energex and Powerlink. Pauline is a Certified Practising Accountant and is a Member of the Australian Institute of Company Directors.

Rob Dowling

Executive Manager - Customer Delivery

Rob has extensive operations experience in the water industry, across water, wastewater and recycled water. Rob’s previous experience includes the roles of Chief Operating Officer for Suez Environnement’s North American contracting operations, and General Manager of the South Australian Water Corporation’s state-wide operational activities.

Rob has experience of large service contracts from both the client side, and the contracted service provider side. Rob also has extensive experience of production management at General Motors Holden, a background in Industrial Relations, and possesses a strong focus on change management, lean, safety, innovation, developing teams and delivering beneficial outcomes for the customer.

Katherine Gee

Executive Manager - Customer and Community

Throughout her extensive experience in both the private and public sector, Katherine has gained deep insight into the needs of customers and the community.

Her roles in telecommunications, local government and the water industry have included implementing major customer management systems, transforming customer experience and delivering organisational change.

Kenan Hibberd

Executive Manager - People, Culture and Safety

Kenan was appointed in July 2012. Kenan has more than 25 years’ experience in Human Resources and Workplace Health and Safety in both the public and private sectors and has held senior management positions in national and international organisations in the industrial services, engineering, logistics and health sectors.  

Kenan is a Fellow of the Australian Human Resources Institute.                                                 

Scott Barnes

Executive Manager - Sustainable Infrastructure Solutions

Scott has 20 years of senior management experience, primarily within the water and manufacturing industries across Australia and overseas, in both public and private sectors. Scott is a qualified Chemical Engineer and has extensive experience in operations and in leading process improvement initiatives.