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  1. Home
  2. About Us
  3. Our business

Our business

We're here for healthy and thriving communities

Water belongs to all of us. It’s our most precious resource, and Unitywater is here for healthy and thriving communities.

We provide safe and reliable drinking water to your homes and businesses. We also safely and responsibly take care of the water you’ve used too.

You rely on us every day and we deliver, because our water is your water. But water is just the start of our shared story.

People and community are at the heart of everything we do. Our people live and work in the same suburbs, play in the same parks and waterways, and drink the same water as you, so for us, it’s personal.

We employ incredible people and technologies to protect the security of our water supply and the unique environment and lifestyle we all share.

And our people and programs support you beyond just water — like our local community and sporting groups.

We keep life flowing so you can live, work, play and thrive.

More about our community support
Boy drinking water

How we stay healthy and thriving

We provide safe and reliable drinking water and wastewater services that are economically and environmentally sustainable. We:

  • supply drinking water to homes, businesses and public areas

  • collect, treat and dispose of wastewater

  • build, manage and operate wastewater and drinking water infrastructure

  • manage trade waste from our business and industrial customers

  • provide around-the-clock response to water and wastewater emergencies

  • manage customer and stakeholder enquiries

  • provide 24/7 incident, media and public information to ensure our communities are prepared, informed and supported

  • provide returns to our participating councils.

Handy links

Annual ReportsMap and statistics NewsCareersVideos on YouTubeCustomer Charter
UW crew workers
Unitywater environmental worker

You might also be interested in

Water Quality Projects in your area Environment Sewerage Treatment Plants Procurement and Tendering

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About us

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Accounts and billing

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Useful links

  • How to read your meter
  • How to check for water leaks
  • Understanding your bill
  • Manage your water usage
  • Water testing services

Email us

customer.service@unitywater.com

Visit us

    6-10 Maud Street, Maroochydore, QLD, Australia 4558

    Level 2, 1737 Anzac Avenue, Mango Hill, QLD, Australia 4509

Phone us

1300 086 489

Unitywater respectfully acknowledges the Traditional Owners and custodians of the land and waters of the region in which we operate. We pay our respects to Elders past, present and emerging.

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© Unitywater 2025     ABN: 89 791 717 472

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