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Manage your account

Managing your bill and account details is easy and convenient with Unitywater. Let us help you:

  • update your details
  • get a copy of your bill
  • set up a payment plan to suit you
  • add an authorised person to your account
  • sign up for paperless bills

View convenient ways to pay your bill

More about managing your bills and account

Support Finder

Use our Support Finder to guide you to an option that's best for you.

Find out more

Short-term payment plans

Call our friendly team on 1300 086 489 to set up a tailored plan that is right for you and your budget.  

Find out more

7-day extensions

 Extend the due date on your bill by 7 days - it's easy to set up online in My Account or over the phone.

Find out more
Man holding TV remote woman looking at tablet with credit card on couch

 Water subsidy for eligible pensioners

Reduced water usage and access charges.

Learn about eligibility and how to apply
Woman pulling Unitywater bill overdue notice out of envelope

Having trouble paying your bill?

We have a range a payment plans to assist.

I would like to set up a payment plan
Finger pointing at high water usage on Unitywater bill graph

Is your bill higher than normal?

Our checklist can help you find out why.

Read more about our 4 step checklist
Sub-metering meters

Pre-2008 complex  with sub metering?

Understand more about sub metering.

Find out if sub metering affects you