Unitywater is committed to providing the community with access to information and does so in line with the Queensland Government's approach under the Right to Information Act 2009 (RTI).

In keeping with the above commitment, Unitywater records details of all information released under RTI that is considered to be of significant interest to the wider public.

Before release, this information is carefully reviewed and all personal details are deleted in compliance with Unitywater’s obligations under the Information Privacy Act 2009 (IPA). 

You can view these documents in Unitywater’s Disclosure Log.

To access information not available in our Disclosure Log or Publications Scheme, you will need to submit a formal application under either the Right to Information Act 2009 (RTI) or the Information Privacy Act 2009 (IPA). 

You may apply under the IPA only if all of the documents you are applying for contain your personal information, or you are acting on behalf of another person and all of the documents contain that person’s personal information.

In all other cases, you must apply under the RTI. 

Complete the form below to apply under either legislation.

Right to Information and Information Privacy Access Application Form (PDF 192KB)

Send the completed form to:
Right to Information Decision Maker

Unitywater
PO Box 953
Caboolture QLD 4510 

Unitywater responds to Right to Information and Information Privacy Access applications within 25 business days.

Cost

  • If the information you request is not related to your personal information, an application fee of $53.90 is payable via cheque, postal note or Credit Card (for credit card payments, please complete our Credit Card Payment Authority form) and return with your application.
  • If Unitywater spends more than 5 hours processing any application, an additional charge of $8.35 per 15 minutes or part of 15 minutes applies.
  • The fee for providing black and white photocopies of documents is 25 cents per page.

For further information visit the Queensland Right to Information website.


Under the Information Privacy Act 2009, a person has a right to amend their personal information if they believe the information to be inaccurate, incomplete, out of date or misleading.

To amend your personal records with Unitywater, you must submit a formal application under the IPA using the form below. 

You should you complete this form with as much detail as possible, including details of why you believe the information is incomplete, incorrect, out-of-date or misleading.

Complete the form below to amend your personal information.

Information Privacy Personal Information Amendment Application Form (PDF 132KB)

Send the completed form to:
Business Information Manager
Unitywater
PO Box 953
Caboolture QLD 4510 

Unitywater responds to Right to Information and Information Privacy Access applications within 25 days.

For further information visit the Queensland Right to Information website.