We’re making it easier for Registered Certifiers to submit Certification Packages online.

Please follow the steps below to make sure your submission is processed as quickly as possible.

Before you start

Select one of the submission packages below to find the applicable forms for each approval step.

Unitywater is progressively moving to online forms to streamline submission content and processing.

Some tips and tricks for using the online submission forms

  • You can save and resume at any time. An email will be generated with a resume link.
  • The form’s link can be shared with others to allow for additional contribution (i.e. owner’s consent).

Before you start a submission package, ensure you have:

  • the owner's consent for all land, related land and easements
  • paid all fees to Unitywater or completed payment authorisation in the submission form
  • dimensioned locality plans, survey plans, hydraulic plans, network analysis as applicable
  • Infrastructure Charges calculations and draft notice (if applicable)
  • included all mandatory documents, as stated in the Accreditation and Certification Manual in submission.

This will help ensure efficient processing of your submission.

The Reference Library contains more information on the SEQ Code, the Unitywater Connections Policy as well as specific Accreditation and Certification documents.

Go to the Reference Library

Application processing times

With the volume of development underway in our region, we’re currently processing a large number of applications and appreciate your patience as we work through these.

We process incoming development applications by type and in the order they are received. Some applications take longer than others, depending on complexity and completeness.

Indicative processing times are detailed below and are updated at the end of each month.

Connection application type

Current processing time

A&C connection application/amendments

6-8 weeks

Emerging community application with network works

6-8 weeks


Construction application type

Current processing time

Prestart submission audit

2-3 weeks

Provisional Certificate of Completion (PCoC) submission audit

2 weeks

On maintenance/Certification of Completion (CoC) audit

2-3 weeks 

Off maintenance audit

2-3 weeks

*Last reviewed 31 January 2023

Submission packages

Reference library

Visit our comprehensive library for all the technical requirements and standards you and your consultants will need when building and developing.

Go to library