We’re making it easier for Registered Certifiers to submit Certification Packages online.
Please follow the steps below to make sure your submission is processed as quickly as possible.
Before you start
Select one of the submission packages below to find the applicable forms for each approval step.
Unitywater is progressively moving to online forms to streamline submission content and processing.
Some tips and tricks for using the online submission forms
- You can save and resume at any time. An email will be generated with a resume link.
- The form’s link can be shared with others to allow for additional contribution (i.e. owner’s consent).
Before you start a submission package, ensure you have:
- the owner's consent for all land, related land and easements
- paid all fees to Unitywater or completed payment authorisation in the submission form
- dimensioned locality plans, survey plans, hydraulic plans, network analysis as applicable
- Infrastructure Charges calculations and draft notice (if applicable)
- included all mandatory documents, as stated in the Accreditation and Certification Manual in submission.
This will help ensure efficient processing of your submission.
The Reference Library contains more information on the SEQ Code, the Unitywater Connections Policy as well as specific Accreditation and Certification documents.
Application processing times
With the volume of development underway in our region, we’re currently processing a large number of applications and appreciate your patience as we work through these.
We process incoming development applications by type and in the order they are received. Some applications take longer than others, depending on complexity and completeness.
Indicative processing times are detailed below and are updated at the end of each month.
Connection application type |
Current processing time |
A&C connection application/amendments |
5-7 weeks |
Emerging community application with network works |
8-10 weeks |
Construction application type |
Current processing time |
Prestart submission audit |
2-3 weeks |
Provisional Certificate of Completion (PCoC) submission audit |
3-4 weeks |
On maintenance/Certification of Completion (CoC) audit |
2-3 weeks |
Off maintenance audit |
2-3 weeks |
*Last reviewed 31 August 2023
Pre-requisite approvals and pre-lodgement advice
Submission packages
A&C Approval Amendment Requests (online form)
A&C Change of Registered Certifier Notification (online form)
A&C Network Demand Assessment (Pilot version)
A&C Connection Application Submission (online form)
A&C Connection Application with Network Works (online form)
A&C Network Works Only Submission (online form)
A&C Conflict of Interest Disclosure Form (online form)
A&C Audit Outcome Dispute Notice (online form)
- Infrastructure Charges Data Sheet – Version 1.0 (Editable Excel Workbook)
- F10716 - A&C - Decision Notice Template - Connection Approval
- F10717 - A&C - Decision Notice Template - Connection Approval and Network Works Approval
- F10718 - A&C - Decision Notice Template - Network Works Approval
- F10719 - A&C - Statement of Alternative Solutions
- A&C Review and Appeal Process
- A&C - Connection Application - Assessment Checklist (PDF) (Use as a reference guide only)
- A&C Connection Application with Network Works - Assessment Checklist (Use as a reference guide only)
- A&C Network Works Only Submission - Assessment Checklist (PDF) (Use as a reference guide only)
- Unitywater Network Works Standard Design Drawing Notes
A&C Pre Start Meeting Notification (online form - updated Feb 2023)
A&C Pre Start Meeting Record (online form - updated Feb 2023)
A&C Audit Outcome Dispute Notice (online form)
- Construction Inspection Schedule Guidelines - Construction Certifier (PDF 190KB)
- Pre-Start Meeting Agenda and Minutes (PDF 233KB)
- Read me - Unitywater CAD Standards (PDF 60KB)
- Title Block Completion Steps Rev B UQ-A1 (PDF 360KB)
- ADAC XML Data Capture Guidelines (PDF 3MB)
- ADAC V501 Data Dictionary (Excel doc)
- Unitywater Testing Requirements Summary
- A&C Construction Notes (PDF 356KB)
- SEQ Code Appendix B - Checklist of Typical Final Handover Deliverables
- A&C - Pre-Start Meeting Record - Assessment Checklist (PDF - June 2021) (Use as a reference guide only)
A&C Provisional Certificate of Completion (online form - updated June 2021)
A&C Audit Outcome Dispute Notice (online form)
A&C Provisional Certificate of Completion - 30 Day Extension Request (online form)
A&C Objective Share Folder Request (online form)
- A&C - Provisional Certificate of Completion - Assessment Checklist (PDF - Oct 2021) (Use as a reference guide only)
- F10603 - A&C - Provisional Certificate of Completion - Certificate Template
- F9301 - Bank Guarantee Pro forma
- A&C - Water Meter Register and Property Conditions (Excel)
- F10958 - Water Approval Connection Agreement
A&C Certificate of Completion (online form - updated June 2021)
A&C Audit Outcome Dispute Notice (online form)
A&C Objective Share Folder Request (online form)
- F10241 - A&C - On-Maintenance Inspection Guideline (PDF 405KB)
- F10683 - A&C - CCTV Review Check Sheet
- A&C - CCTV Review Technical Specification
- F10604 - A&C - Certificate of Completion With Network Works - Certificate Template
- F10612 - A&C - Certificate of Completion Without Network Works - Certificate Template
- F11001 - A&C - Network Works Early Works Certificate
A&C On Maintenance or Early Connection of Works Inspection Notification (online form)
A&C Certificate of Completion (online form - updated June 2021)
A&C Audit Outcome Dispute Notice (online form)
A&C Objective Share Folder Request (online form)
A&C Off Maintenance Inspection Notification (online form - updated June 2021)
A&C Off Maintenance Submission (online form - updated June 2021)
A&C Audit Outcome Dispute Notice (online form)
Reference library
Visit our comprehensive library for all the technical requirements and standards you and your consultants will need when building and developing.
Go to library