Our Netserv Plan presents Unitywater’s business strategies for managing our growth and investment. The document describes how we will meet our customers’ needs for safe, reliable and secure water supply and sewerage services over the next 20 years.
The Netserv Plan is a requirement of the South-East Queensland Water (Distribution and Retail Restructuring) Act 2009. It came into effect on 1 October 2014. In accordance with legislation, Unitywater reviewed its Netserv Plan and a new version commenced on 1 October 2019 (link below).
By legislation, the Netserv Plan is separated into Part A which contains information for customers and Part B which is for use within Unitywater.