Developing

Gaining approvals to connect your development to our water and sewerage network can be a complex and involved process, involving multiple professionals.

We’ve made the process more manageable by training and accrediting a large pool of Registered Certifiers who can assist you with each stage of the approval process.

They assess connection applications and prepare Certification Packages for Unitywater’s consideration. We assess these Certification Packages and issue a Decision Notice.

Our Accreditation Register lists an extensive range of Registered Certifiers to choose from, or you can find out more about Using a certifier here.

Why do I need a connection approval?

Application processing times

With the volume of development underway in our region, we’re currently processing a large number of applications and appreciate your patience as we work through these.

We process incoming development applications by type and in the order they are received. Some applications take longer than others, depending on complexity and completeness.

Indicative processing times are detailed below and are updated at the end of each month.

Connection application type	Current processing time
Service Advice Notice (SAN)	4-6 weeks
A&C Connection Application/Amendments	5-7 weeks
Non-A&C Connection/Network Works	7-9 weeks

Construction application type	Current processing time
Pre-Start	2-3 weeks
Provisional Certificate of Completion (PCoC)	3-4 weeks
On Maintenance	3-5 weeks
Certification of Completion (CoC)	2-3 weeks
Off Maintenance	6-8 weeks
Off Maintenance Certificate	2-3 weeks