My Account is secure, fast and easy to use
To register for My Account you'll need your Unitywater payment reference number, the postcode of your mailing address and your account name, which you can find on your latest Unitywater bill.
You can register with your email address, or your Facebook or Google accounts.
When you register, you'll be asked to verify your email address and choose your preferred way to receive login verification codes for future visits to My Account.
- pay your bill
- check your balance
- check the due date on your bill
- get a copy of your bill
- set up direct debit and payment plans to suit your budget
- update your contact details
- sign up to receive your bills by email or SMS
- monitor your daily water usage
Registering is easy. All you need is your Unitywater payment reference number, the postcode of your mailing address and your account name, which are all on your latest Unitywater bill.
Are you concerned about a higher-than-normal bill?
Use our 4-step checklist to help you understand some of the common reasons for a higher-than-normal bill.
Need a copy of a bill? Or multiple copies?
Simply log in to My Account and go to 'My Inbox'. All your bills since July 2012 will be available to view, print or download.
Want a payment plan to help manage your budget?
We have a variety of payment plans to suit you, including smoothing your bill, direct debit and short-term payment plans.
