A Registered Certifier is your trusted guide throughout the connection approval process.

They assess connection applications and prepare certification packages for Unitywater’s consideration to connect developments to our non-trunk infrastructure in the Moreton Bay, Sunshine Coast and Noosa council areas.

We work closely with these industry professionals, assessing Certification Packages and issuing you with the final Decision Notice and Infrastructure Charges Notice so you can get connected.

We only accept connection applications prepared by a Registered Certifier.

Please note: if you are seeking connection of a single dwelling then you will need a standard connection

Application processing times

With the volume of development underway in our region, we’re currently processing a large number of applications and appreciate your patience as we work through these.

We process incoming development applications by type and in the order they are received. Some applications take longer than others, depending on complexity and completeness.

Indicative processing times are detailed below and are updated at the end of each month.

Connection application type

Current processing time

Service Advice Notice (SAN)

4-6 weeks

A&C Connection Application/Amendments

5-7 weeks

Non-A&C Connection/Network Works

7-9 weeks

Construction application type

Current processing time


2-3 weeks

Provisional Certificate of Completion (PCoC)

3-4 weeks

On Maintenance

3-5 weeks 

Certification of Completion (CoC)

2-3 weeks

Off Maintenance

6-8 weeks

Off Maintenance Certificate

2-3 weeks

*Last reviewed 30 November 2023

For water and sewerage connection approvals

Find a Registered Certifier

Get connected now

How does it work?

Step 1
Developer selects a Registered Certifier
Step 2
Design engineer prepares connections application

ideally in consultation with Registered Certifier

Step 3
Registered Certifier assesses application
Step 4
Registered Certifier prepares Certification Package

and submits it to Unitywater

Step 5
Unitywater audits the package and issues approvals


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