If you are not satisfied with the determination of your connection application, you may request that Unitywater review the decision within 30 working days of the original decision.
A request for review should be made in writing to Unitywater’s CEO and include:
a statement of the grounds for seeking a review of the decision
supporting information to enable the reviewer to assess the request.
We will review the decision within 15 working days (or another period negotiated with you), and inform you of the result within 5 working days after the decision is made. If a review decision is not provided in this time, Unitywater is taken to have upheld the original decision.
During an internal review, any work under the approval cannot commence until the review is completed or withdrawn. However, you can request Unitywater to agree to commencing works. The reviewer can let works commence if they are satisfied the outcome of the review would not be affected if the work is started.
Appealing a decision
Appealing a decision can only be undertaken after the internal review process is complete.
Once the internal review decision is issued, and the decision is not satisfactory, an appeal can be made to either the QLD Planning and Environment Court or the Building and Development Dispute Resolution committees.
All appeals are to be within the standard appeal period of 20 working days.