The buying and selling process
The buyer’s conveyancer will generally order a Unitywater Water Search to provide details of the balance of the account. As part of the water search, a meter reading is completed to record water usage at the property. The Water Search Certificate is then issued showing the balance of the account, including any credits or outstanding charges due at the time of the search meter read.
The Unitywater Settlement Calculator uses the Water Search Certificate to determine the settlement adjustment for the sale of the property:
- If the property's account is in debit (i.e. has outstanding charges owing), the calculator will determine what the seller will owe the buyer up to the settlement date.
- If the property's account is in credit, the calculator will determine what the buyer owes the seller at settlement.
This adjustment is then paid through the settlement process. Your conveyancer will be able to provide details of this.
If you are the new owner, you can now log into My Account to update your contact details, arrange for e-billing, pay your account and much more. If you have just sold your property, you will still be able to view your billing history and update your contact details online through your current My Account.