Register now for our online Q&A session - 12 Aug 2020

From 1 July 2021 Unitywater's Accreditation and Certification (A&C) System will be the only system for management of water and sewerage connections applications that involve non-trunk infrastructure.

What does this mean?
Developers will use an Accredited Entity to make connections applications to Unitywater.

This system is more efficient, reducing connection approval times from up to 50 days to just 10 business days.

More information
We're hosting an online presentation and Q&A session outlining how the A&C system works and the phasing out of the traditional system.

WHEN: 9am Wednesday, 12 August 2020
RSVP: Register for the online presentation by emailing by Friday 7 August 2020. Please include your name, email address and mobile phone number.

We'll continue to keep the development industry, and our customers, updated throughout the year to help guide you through the change.

Want to become an Accredited Entity?
Applications are now open and will close on 16 August 2020.

Find out more

Frequently asked questions

Individuals (e.g. sole traders) and companies (e.g. consulting engineers, civil construction contractors, project managers, registered surveyors and town planners) can apply for accreditation to become an ‘Accredited Entity’ and/or Registered Certifier.

It is anticipated that applicants will have a level of knowledge or practical experience with land development and the processes for connection to water supply and sewerage networks in South East Queensland.

Find full eligibility requirements in the Accreditation and Certification Manual (PDF 1MB)

The Accreditation and Certification process includes things such as:

  • assessments and approval of applications

  • training

  • accreditation deed

  • registration deed poll

  • insurances

  • quality systems.

Read more about how to become accredited

The processes are also described in detail in the Accreditation and Certification Manual.

Download the Accreditation and Certification Manual (PDF 1MB)

There are no accreditation application fees and no charge for training provided by Unitywater.

View all Accredited Entities and Registered Certifiers on the Accreditation Register.  

We welcome feedback from the development industry and stakeholders on how to improve our Accreditation and Certification system and our processes.

If you would like to provide feedback, please email

Can’t find what you’re looking for? Check the Accreditation and Certification Manual (PDF 1MB) or request some assistance.