One way we are helping all of our water and sewerage customers is by:
Providing an extra 30 days to pay your bill (automatically applied to the due date on Unitywater bills issued after 2 April 2020 until 31 March 2021)
Not charging interest on overdue bills issued after 2 April 2020 until 31 March 2021.
More about our Customer Care Package
We have a strong response in place for managing the impact of Coronavirus (COVID-19) to ensure we continue to provide essential water and sewerage services for our customers.