We’re here to support you during the COVID-19 pandemic. We understand it is an uncertain time and you may be facing difficulties, especially when it comes to paying bills.

One way we are helping all of our water and sewerage customers is by:

  • Providing an extra 30 days to pay your bill (this is automatically applied to the due date on your bill)

  • Not charging interest on overdue bills issued in the next six months, starting from 2 April 2020. 

More about our Customer Relief Package 

For more information on financial assistance, eligibility and timing of the Federal and State Government support for Australian businesses please visit the relevant links below.