Unitywater Executive Manager Sustainable Infrastructure Solutions, Mike Basterfield, said the program ensured water meter readings and customer bills remained as accurate as possible.
“We’ve replaced 4,728 meters in Burpengary and Morayfield since July 2024. We replace them for a number of reasons, including age or if high volumes of water have flowed through them, as well as other operational or asset performance factors,” Mr Basterfield said.
“Replacing a meter typically takes around 30 minutes to one hour so service interruptions are short and any residents having their meter replaced will receive a notification card in their letterbox at least 48 hours before the works,” he said.
“Our crews will also pop a card in the resident’s letterbox which records the water consumption measured by the old meter. We encourage our customers to keep this reading for reference and to cross check it when they receive their next Unitywater bill.
“The replacement works are part of our annual maintenance program and are important to continue to provide a safe, reliable water supply for the community. It’s another way we’ve got a crew on the job for you.”
For more details visit www.unitywater.com/maintenance-programs.
