Properties in Buderim, Mons, Tanawha, Forest Glen, Kunda Park and Palmwoods are set to receive the digital devices.
Unitywater Executive Manager Customer Experience Katherine Gee said the utility’s Digital Metering Program had just last month reached the milestone of saving customers one billion litres of water and $6.2 million in leak-related costs.
“This program continues to deliver real benefits for our customers and we’re so pleased we can now help them by notifying them of a potential leak quickly, and ideally before it causes too much damage or expense for them,” she said.
“These are hidden leaks on the property owner’s side of the water meter that can go unnoticed with a traditional mechanical meter as these are only read every three months. The digital devices send us daily water use data so we can let customers know sooner.”
Ms Gee said thousands of customers had already reaped the benefits of the devices.
“We’ve provided early leak identification support to 4,000 households since the beginning of our pilot program in 2021,” she said.
Customers scheduled to receive a digital meter in the next six months will receive a letter from Unitywater followed by a notice approximately five to 10 days before their installation window. They don’t need to be home for the upgrade, which takes between five minutes to one hour.
“We don’t always need to turn off your water for this upgrade, but if we do, we will notify you beforehand,” Ms Gee said.
Ms Gee said there was no additional fee for customers if they received the digital meter as per Unitywater’s schedule, however those customers wishing to have an early upgrade could opt-in which may incur an additional fee.
For more information or to register your interest in an early upgrade visit Unitywater’s Digital Metering Program page.
