Properties in Clontarf, Dayboro, Eumundi, Margate, Morayfield, Noosaville, Pomona and Tewantin are on the list to receive the digital devices.
Unitywater Executive Manager Customer Experience, Katherine Gee, said the digital technology provided daily water use data and help detect leaks sooner to save water and unnecessary costs for customers.
“The daily water use data provided from these devices during our pilot program showed one in 10 households with a digital meter experienced a hidden leak on their property,” Ms Gee said.
“Having this information in real time has helped customers save one billion litres of water and more than $6.2 million in unnecessary leak-related costs.
“For many customers, a hidden leak isn’t something they would discover until they receive an unexpectedly high Unitywater bill.”
The utility has installed nearly 20,000 digital water meters since April 2026.
“Aside from the water and cost savings, hidden leaks can go unnoticed for a long time and cause significant property damage. Having real-time water use data means we can monitor unusual continuous use,” Ms Gee said.
Ms Gee said if the data showed more than 48 hours of continuous water use, the utility promptly notified customers through SMS, email or post to let them know of a suspected leak and encourage them to contact a plumber.
Customers scheduled to receive a digital meter in the next six months will receive a letter from Unitywater followed by a notice approximately five to 10 days before their installation window. They don’t need to be home for the upgrade, which takes between five minutes to one hour.
Ms Gee said there was no additional fee for customers if they received the digital meter as per Unitywater’s schedule, however those customers wishing to have an early upgrade could opt-in which may incur an additional fee.
For more information or to register your interest in an early upgrade visit our Digital Metering Program page.
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