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Population and service figures

  • Unitywater began operations on 1 July 2010 and currently employs approximately 690 full-time equivalent employees.

  • We currently operate in one of the fastest growing regions of Australia, providing essential water supply and sewerage services to approximately 17% of Queensland’s population.

  • During 2020-21, we invested a total of $163.1 million in water and sewerage infrastructure for our community. 

  • Our customers include 319,367 residential properties and 17,749 commercial and industrial enterprises.

  • Unitywater services:    

    • 360,681 total customer accounts (as of 30 June 2021).

    • Approximately 3689 trade waste customers (i.e. customers that release non-household waste into the sewerage network)

    • Approximately 14,778 sundry customers of services including metered hydrant standpipes, fixed fill standpipes, laboratory testing, property leases and other miscellaneous services.

Download our Corporate Profile (PDF 2MB)

Unitywater assets

Unitywater operates and maintains more than $3.58 billion of essential service infrastructure, supplying water and sewerage services to residential and business customers. This includes:

  • 343,532 water connections

  • 6230 km of water mains

  • 103 water reservoirs

  • 70 water pump stations

  • 63,656 hydrants

  • 307,869 sewerage connections

  • 6040 km of sewer mains

  • 118 km of recycled water mains pipes

  • 17 sewage treatment plants

  • 11 sewage treatment plants producing recycled water

  • 800 sewage pump stations.

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Unitywater Southern Corporate Centre, Caboolture

Corporate Profile

We operate in one of the fastest growing regions of Australia, providing sewerage services and water supply to approximately 16% of Queensland’s population.
View Corporate Profile PDF
Unitywater reception staff

Customer Charter

Our Customer Charter summarises your rights and obligations as a Unitywater customer, and our service standards and commitments to you.
View Customer Charter
Creekside greening day

Our community

Our primary purpose is keeping communities healthy. To us, this means much more than supplying safe water and sewerage services.
Learn about our community





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