We’re helping keep the community safe by temporarily closing our reception counters and laboratory. This means no additional clients can be accepted at this time. We apologise for any inconvenience.

It's very important to collect your samples correctly using the sampling kits we provide.

In order to ensure the scientific tests are valid, our laboratory does not accept samples that have been collected in the wrong containers.

We will provide you with a sample kit containing sample bottles and sampling instructions once you have selected and paid for the testing you require. 

Please follow the steps below to prepare and submit your samples correctly:

Step 1: Use the correct sampling kit


Please note: Drop-off locations, delivery days and delivery times differ from pick-up locations. Refer to step 3 below for more details.

  • 33 King Street, Caboolture (Mon to Fri 8:30am-5pm)
  • 6-10 Maud Street, Maroochydore (Mon to Fri 8:30am-5pm)
  • 67 Weier Road, Morayfield - Laboratory (Mon to Fri 8am - 4pm)


  • Have the sampling kit posted to you for $10.06. Make sure that you request postage at the bottom of page one on your application form.


    Please note:  We do not accept samples that have been collected in the wrong containers. 

Test Package*

Acceptable sample delivery

Pool and spa health package (basic)

Mon - Wed

Pool and spa health package (standard):

Mon - Wed

Hospitals, health and aged care package:

Mon - Thur

Fresh Care Mon - Thur
 New main Mon - Thur

Concerned About Plumbing

Mon - Thur

Rainwater Tank

Bore Water

Dam Water


Home Sewage Treatment Plant

Tue - Thur

BOD5 Wed - Thur
 Pseudomonas aeruginosa Mon - Wed

* If you have requested a quote

Refer to quote


6-10 Maud Street, Maroochydore

Opening Hours:  8:30am to 12:00pm (Mon to Thurs - excl. public holidays)

Get Directions

See on map


67 Weier Road, Morayfield

Opening Hours:  8:00am to 12:00pm (Mon to Fri - excl. public holidays)

Get Directions

See on map

Laboratory terms and conditions

For rainwater tank, bore water, dam water, private swimming and spa pool, aquarium, and home sewage treatment plant tests: Water sample testing agreement (domestic).

For all other Unitywater laboratory products and services: Laboratory terms and conditions