The $200 State Government Utility Assistance Package will not show on your Unitywater bill

On 24 March the State Government announced an assistance package giving households $200 off their utility bills.

Here’s what we know:

  • The entire $200 utility rebate will be provided through your electricity bill. This is the simplest and quickest way to get this money to Queensland households.
  • It will not be noted on your water bill. Please refer to the following Queensland Government Q&A document for more information.
  • You don’t need to do anything, it will be automatically applied to your electricity bill. South East Queensland customers will begin seeing the credit on their electricity bills from May 2020, depending on when you are due to receive your bill.

Find out more (Queensland Government Q&A - PDF)

*TERMS AND CONDITIONS APPLY: This trade promotion is open to all Australian residents aged 18+ who are the primary account holders of a Unitywater water and/or sewerage service account which has its account billing preference set to email or SMS before 11:59 pm AEST 15/10/2020. Cost of entry is free. Account billing preferences may be changed online at or by telephoning 1300 086 489 at a cost of no more than 55 cents plus GST, which will not go to the Promoter (higher charges may apply for mobiles). Not open to Unitywater employees or family. Starts 12:01 am AEST 15/07/2020. Ends 11.59 pm AEST 16/10/2020. One Prize draw will be held at: 6-10 Maud Street, Maroochydore Qld 4558 at 12:00 pm AEST on 16/10/2020. Prizes: 100 x Unitywater water and sewerage account paid for up to the maximum value of $100.00 per Prize; one Prize per eligible entrant. Winners will be notified within 3 days of the draw in writing to their elected email address, as well as to their postal address and by phone, if required. Results will be published on Unitywater’s website. Promoter and permit holder: Northern SEQ Distributor-Retailer Authority trading as Unitywater (ABN 89 791 717 472) of Ground Floor, 33 King St, Caboolture QLD 4510. For full terms and conditions, visit Permit no: NSW LTPS/20/44278, ACT TP 20/00845, SA T20/754.