1. Home
  2. Faults and outages
  3. Water supply problems

Troubleshooting guides

Use the troubleshooting guides below to assist you with your water supply problem:
No water Water looks, tastes or smells unusual Low or high water pressure Hammering noise in pipes Can you turn off your stop tap? Damaged or faulty water meter

Checking for water leaks on your property is important 

Any plumbing problems on private property are the property owner’s responsibility to investigate and repair. If the water leak is on your property, we recommend you contact a local licensed plumber.

If you are not sure whether the leak is on your property or Unitywater's, use the diagram (pictured right) to determine if the water leak is your responsibility or ours.

Learn how to check for water leaks

You might also be interested in

Shower head spraying water in residential bathroom

Manage your water usage

Monitor how much water you’re using and how you can be more efficient
Find out how
Leaking water pipe

Stop problems occurring

Handy information to maintain your property’s plumbing
Find out how
Children filling water bottles at kitchen sink

What's in your water?

Find out what’s in your water and how we make sure it’s safe
Find out here





Back to top