While our business customers are not eligible to receive the Concealed Leak Allowance, they may be able to apply for a sewerage usage allowance.
If a business has had a proven concealed leak, we recognise that this will lead to higher water usage charges and therefore higher sewerage usage charges on the bill. (Sewerage usage charges are calculated based on water consumption).
Businesses in this situation can apply for a once-off adjustment to their bill to allow for this.
Find out more about our sewerage usage allowance for businesses.