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Tell us what's important to you

Unitywater exists to support healthy and thriving communities by providing safe, reliable water and wastewater services across the Moreton Bay, Sunshine Coast and Noosa regions.

As our communities experience some of the fastest population growth in the country we want to better understand what matters most to you.

We’re inviting all our customers to complete a short online survey to share their feedback. Your participation will help guide how we plan, invest and improve our services, including decisions about future environmental and community initiatives.

To say thank you, everyone who takes part can opt into the draw to win a $100 gift card.

This survey takes less than 10 minutes to complete and will remain open until midnight on Friday, 6 March.

By starting this survey, you consent to your answers being collected by Unitywater and being used for research purposes only. This survey is confidential and anonymous. However, you have the option to provide your details for prize draw purposes and your details will be used for this purpose only. View the Terms and Conditions.

Start survey

 

If you have trouble with the button above, please copy this survey link into your browser: https://survey.canvasu.com.au/canvasu/Unitywater_G5

Visit us in person

We are hosting pop-ups across the region while the survey is live. If you’d like to share your feedback with us in person, we’d love to see you there.

  • Noosa Civic Centre – Tuesday 24 February, 9am to 5pm
    Find us on the Ground Floor, outside The Athlete’s Foot.

  • Sunshine Plaza – Wednesday 25 February, 9am to 5pm
    Find us on the Ground Floor, outside Factorie.

  • Morayfield Shopping Centre – Thursday 26 February, 9am to 5pm
    Find us outside Woolworths.

  • Kawana Shoppingworld – Wednesday 4 March, 9am to 5pm
    Find us outside Woolworths.

  • Strathpine Centre – Thursday 5 March, 9am to 5pm
    Find us near Woolworths, outside Dusk.

Need more information?

Verian Group is an independent Australian-based market research organisation conducting the survey on behalf of Unitywater. If you have questions or technical issues regarding the survey, please contact our customer research team at customer.research@unitywater.com

Is the information kept confidential?

Yes. All information is completely confidential and anonymous, and only used for research purposes. Unitywater and Verian Group are bound by the Information Privacy Act 2009 (Qld) and the Information Privacy Principles to ensure privacy is protected.

If you would like to learn more about the validity of this research, please visit our website. For details on Unitywater’s privacy policy, please visit our Privacy Policy page. Verian Group’s privacy policy can be accessed through the Verian Group website.