Proudly delivering a decade of essential services

As of 1 July 2020, our dedicated team at Unitywater has delivered a decade of essential services to Moreton Bay, Noosa and the Sunshine Coast. We bring life to our communities by providing them with safe and reliable water and sewerage services, every minute of the day. Our purpose is keeping communities healthy. It’s what we’ve done since day one and it’s what drives us every day, 10 years on.

Our commitment to our communities goes beyond water and sewerage. Through grants, partnerships, volunteering and artwork programs, we further commit to keeping our communities healthy by supporting organisations who are dealing with important social and environmental issues.

More about what we do

 

 

10 year logo

We're locals too

All of our staff call South East Queensland home and work in our region. Our Contact Centre is also locally based, so when you call us, you’ll be speaking to one of our Customer Service team in Maroochydore. Your community is our community, and we're proud to be able to use our local knowledge when assisting our customers and community. Get to know some of our team in the short videos below.

Meet King

Meet Mary

Meet Greg

A fast fact for every year

2010-2011
Supporting our neighbours from the start

We responded to and worked through the worst weather and flooding events experienced by our region in decades, ensuring continuous supply to our customers and assisting our Brisbane neighbours in their recovery. Discover our commitment to our customers.

2011-2012
Healthy infrastructure, healthy community

We invested $171.5 million in critical water, sewerage and support infrastructure projects to maintain our service standards. See what major projects we're working on.

2012-2013
Efficiency is key

During this time $10.1 million in operational and capital savings was achieved through improved procurement processes. Read more about procurement at Unitywater.

2013-2014
Keeping overflows low
Our ongoing Sewage Overflow Abatement Program won the Queensland Risk Management Excellence Award for innovation in minimising wet weather sewage overflows in the community. Learn what to do when you see a sewage overflow.
2014-2015
Graffiti to glamour
Local community members pitched in to help choose and paint murals on some of our water assets that were regularly the victim of graffiti attacks. View more work from our Community Artwork Program.
2015-2016
Every drop counts

This year 90% of our water supply network started being monitored by an advanced water leak technology, which resulted in $2.85 million worth of water saving. Check for leaks at your property.

2016-2017
One tree at a time
The total number of seedlings planted as part of our Creekside Greening program grew to 12,650 with our planting day at Peregian Beach Reserve. Read more about our environmental responsibility.
2017-2018
Real-time updates on water outages
A water outage map was implemented on our website, which showed real-time information about planned and unplanned works, wherever they are happening. View our water outages map and table.
2018-2019
Reducing single-use plastics
More permanent water refill stations were installed in community areas and sporting venues across Moreton Bay, the Sunshine Coast and Noosa. It was estimated that more than 175,000 single-use plastic bottles were avoided in this financial year. Find a refill station near you.
2019-2020
Prices frozen for sixth consecutive year 

The 2020-21 financial year is the sixth consecutive year that we have frozen water and sewerage usage charges. We’ve also frozen prices for our non-residential and trade waste customers as part of our ongoing commitment to keep costs as low as possible. View all of our prices.

Map of our region

Giving back to our community

We have donated over $1 million to local community groups in the past decade.

We have launched a new Unitywater Community program where we collaborate with community groups to tackle important issues such as:

  • domestic and family violence prevention
  • support for disadvantaged and vulnerable children
  • mental health
  • homelessness, and
  • environmental issues 

To officially launch the new Community program we are hosting the Winter Hair and Care Night with the Maroochy Neighbourhood Centre in August. It will see community organisations work in collaboration to deliver hot food, medical and support services, haircuts and essential items for people doing it tough this winter. 

View our existing partnerships

What's trending

Girl-playing-Sewer-Run-game-on-iPad

Our first mobile game 

Trial our Sewer Run game and unclog the sewers!
Man on laptop My Account my details

Contact-free for 2020

Join over 50% of customers on email or SMS.
Water outage map

New outage map launched 

Our improved interactive map is now live.