Proudly delivering a decade of essential services
As of 1 July 2020, our dedicated team at Unitywater has delivered a decade of essential services to Moreton Bay, Noosa and the Sunshine Coast. We bring life to our communities by providing them with safe and reliable water and sewerage services, every minute of the day. Our purpose is keeping communities healthy. It’s what we’ve done since day one and it’s what drives us every day, 10 years on.
Our commitment to our communities goes beyond water and sewerage. Through grants, partnerships, volunteering and artwork programs, we further commit to keeping our communities healthy by supporting organisations who are dealing with important social and environmental issues.
We're locals too
All of our staff call South East Queensland home and work in our region. Our Contact Centre is also locally based, so when you call us, you’ll be speaking to one of our Customer Service team in Maroochydore. Your community is our community, and we're proud to be able to use our local knowledge when assisting our customers and community. Get to know some of our team in the short videos below.
Meet Jen
Meet Steven
Meet Leanne
A fast fact for every year
We responded to and worked through the worst weather and flooding events experienced by our region in decades, ensuring continuous supply to our customers and assisting our Brisbane neighbours in their recovery. Discover our commitment to our customers.
We invested $171.5 million in critical water, sewerage and support infrastructure projects to maintain our service standards. See what major projects we're working on.
During this time $10.1 million in operational and capital savings was achieved through improved procurement processes. Read more about procurement at Unitywater.
This year 90% of our water supply network started being monitored by an advanced water leak technology, which resulted in $2.85 million worth of water saving. Check for leaks at your property.
The 2020-21 financial year is the sixth consecutive year that we have frozen water and sewerage usage charges. We’ve also frozen prices for our non-residential and trade waste customers as part of our ongoing commitment to keep costs as low as possible. View all of our prices.
Giving back to our community
We have donated over $1 million to local community groups in the past decade.
We have launched a new Unitywater Community program where we collaborate with community groups to tackle important issues such as:
- domestic and family violence prevention
- support for disadvantaged and vulnerable children
- mental health
- homelessness, and
- environmental issues
To officially launch the new Community program we are hosting the Winter Hair and Care Night with the Maroochy Neighbourhood Centre in August. It will see community organisations work in collaboration to deliver hot food, medical and support services, haircuts and essential items for people doing it tough this winter.
