No. If you're an existing Unitywater customer who is registered for e-billing, we do not automatically transfer this to your new property. If you want to continue to receive bills by email or SMS, you will need to set this up for your new property on the ‘My Details’ page in My Account.
If you’re already registered for My Account, you can continue to use your existing login details. Your new property and account details should appear in My Account when you next login. If your new property is not showing, please contact our Customer Service team on 1300 086 489 and they will set it up for you in My Account.
If your not registered for My Account, your Welcome Pack will provide the details you need to log in and register.