On occasions, an increase in your water use could be due to a hidden (concealed) leak.
Leaks that are hidden underground in pipes or in faulty plumbing and fixtures (such as leaking toilets) can go undetected for a long time. Some leaks waste more than 2,000 litres of water a day!
Example: Having an underground leak on your property at 2000 litres per day for the full 90 day billing cycle could lead to an additional $800 on your bill (estimate only, based on tier 2 charges).
That’s why we recommend reading your meter and checking for leaks regularly. You can also use our handy online tool 'My Usage Tracker' available in My Account to help you detect leaks earlier.
If you have a stand-alone residential home, you can protect yourself with Concealed Leak Protection Insurance.