Our Laboratory is accredited under the National Association of Testing Authorities (NATA) to AS ISO/IEC 17025. We are third party certified to the Quality Management ISO 9001, Environmental Management ISO 14001, Occupational Health and Safety AS/NZS 4801, and Food Safety Management ISO 22000 certification. 

The laboratory maintains NATA accreditation to comply with AS ISO/IEC 17025 general requirements for the competence of testing and calibration laboratories, and also adheres to the requirements of Unitywater’s Integrated Quality Management System (IQMS) to meet the requirements of ISO 9001 Quality Management Systems.


Our team bring an exceptional breadth of experience in the microbiology, chemistry and environmental science of water monitoring, sampling and testing.

Test reports 

Test reports are typically emailed within five business days. Allow extra time if you require your results to be posted. 

  • Reports will be emailed to you in either PDF and Excel CSV formats.
  • For a quicker turn-around-time, please email the laboratory before you collect your samples to check if this option is available. Additional charges may apply.

Contact us if you don't receive your laboratory report within 10 business days:

  • Email:
  • Phone: 5431 8855

The Unitywater laboratories use a Laboratory Information Management System, commonly referred to as LIMS.

Chemistry lab

Our chemistry lab offers a variety of tests:



General Chemistry

Alkalinity (Total, Carbonate and Bicarbonate), BOD5 / cBOD5, Bromate, Chlorate, Chlorine (Free & Total), Chlorophyll a, COD, Colour (Apparent & True), Dissolved Oxygen, Conductivity,Fluoride, Total Organic Carbon (TOC), pH, Salinity, Temperature, Total Dissolved Solids (Calculated), Turbidity, % UV Transmittance


Fixed Solids, Total Suspended Solids, Total Solids, Moisture Content, Total Volatile Solids


Sulphate, Chloride


Ammonia as N, Monochloramine as N, Nitrate + Nitrite (NOx) as N, Nitrite as N, Organic N as N (TKN-NH3), Phosphate as P, Soluble Total N as N, Soluble Total P as P, TKN as N (TN-NOx), Total Nitrogen as N, Total Phosphorus as P


Aluminium, Antimony, Arsenic, Barium, Beryllium, Boron, Cadmium, Calcium, Chromium, Cobalt, Copper, Hardness (Total and Ca), Iron, Lead, Lithium, Magnesium, Manganese, Mercury, Molybdenum, Nickel, Potassium, Selenium, Sodium, Sodium Adsorption Ratio, Strontium, Vanadium, Zinc

Microbiology lab

The Microbiology laboratory has developed innovative procedures to decrease turn-around-times for many tests and is NATA accredited for the following:


Clostridium perfringens (inc spores)

Coliphages - Male-specific (MS2 F-RNA)

Coliphages - Somatic

E. coli

Heterotrophic colony count

Intestinal Enterococci

Legionella spp.(including Cooling Towers)

Pseudomonas aeruginosa

Thermotolerant coliforms

Total coliforms