Our prices have changed from 1 July 2023

From 1 July 2023 your water and sewerage prices will have increased with typical household water and sewerage bills going up by about 5.9%.

There's a lot that goes into delivering essential water and sewerage services that protect public health and enable liveable communities. The cost of doing so has increased, and we're balancing this with the need to keep bills as low as possible. 

Not a residential customer? See our Non-residential/Business water and sewerage charges for 2023-24.

Here's why prices have changed

Our costs have increased

Like all businesses, the costs to deliver our services have gone up. Increases will cover the rising costs of operating, maintaining and growing the water and sewerage networks, a local customer contact centre, providing 24/7 fault response, and treating and recycling water.  

We're future-proofing our infrastructure

We are investing $1.8 billion over the next five years to to expand and renew our extensive network of pipes, pumps and plants across Moreton Bay, the Sunshine Coast and Noosa. This will cater for population growth and maintaining safe and reliable water services for all customers. 

View our 2023/24 water and sewerage prices by region below.

What does your bill pay for?

See what each charge pays for on your water and sewerage bill below or find out more about understanding your bill.

The water you use

Think of it as every shower, washing machine cycle, load of dishes and turn of your tap.

  • State Government Bulk Water +
  • Variable Water usage 

Want to reduce your use? Check out our water-efficiency tips for your home.

Water-efficiency tips

Treating your waste

It takes a lot to carry and treat more than 74 billion litres of wastewater from homes and businesses every year.

  • Variable Sewerage Usage charge

Find out more and take a virtual tour of our sewage treatment plants.

Sewage treatment plants

The infrastructure we need

Building and fixing pipes, plants, pumps and so much more today and into the future. Plus our local customer contact centre and 24/7 faults and emergency service - rain, hail or shine.

  • Fixed Water Access
  • Fixed Sewerage Access

Major projects in your area

Get to know your Customer Support Network

We want to make it easier for people to achieve peace of mind when it comes to paying their bills. That's why we offer a number of flexible options to pay.