You can request minor changes to existing water or sewerage infrastructure by following our streamlined application process.
Unitywater approves and undertakes the work, but you must pay the cost of any changes you request.
Important note for water and sewerage alterations
If your alteration is part of a larger construction or development project then you do not need to apply for a separate alteration. You are able to request any alterations as part of your development application.
To increase the size of your standard metered water service connection to a size greater than 25mm, this is to be applied for via a Unitywater Accredited Certifier. The Accreditation Register lists Registered Certifiers who will prepare, assess and submit your application (Certification Package) to Unitywater.
Upon approval to increase the size of your standard water service connection, you will need to apply with the Private Works Application Form (F10001) below:
If you need help locating your water meter you can check our infrastructure map. You can also request to have someone locate it for you, but you will be charged for this service. Please view our prices.
As a business can I reduce the size of my meter?
You can contract a licensed plumber to complete a hydraulics review of your metering arrangements. A hydraulics review assesses a property’s water use requirements to determine if the property can downsize to a smaller water meter, and therefore pay lower access charges.
If you are able to downsize your water meter(s), you will need to complete the following form and send it to us along with a copy of the hydraulics report:
If you would like to raise or lower your manhole to keep it level with the ground or to suit your landscaping requirements, then you can apply to adjust the height.
Our Private Works team undertakes this work, but the cost varies depending on the difficulty of the work involved. We can provide a quote to you within 15 working days of receiving your request and (in most cases) perform the work within 20 working days of your payment of the quote.
To request a quote: Pleasesubmit the following form and provide a dimensioned locality plan or sketch clearly showing the proposed change in height of the manhole and distances from surrounding structures such as fences and buildings:
A surcharge will apply for credit card payments (Mastercard and Visa) on Sundry accounts being paid at our Maroochydore and Caboolture counters or over the phone with the Credit Card Payment Authority form. Find out more.