You can view and update your details instantly 24/7 online at My Account.
Simply go to the 'My Details' page and click on the ‘Edit Details’ buttons for easy, immediate updates to your:
- postal address
- bill delivery method (email, SMS or post)
- reminder delivery method (email, SMS or post)
- mobile and home phone numbers
- email address for your My Account username
- password for My Account.
As your login security is important to us, we will send you an email to confirm any changes made to your My Account username (email address) and password. Any other changes (e.g. postal address, mobile, home phone) will be shown on screen only.
Any changes you make to your details in My Account are instantly updated in our records and effective immediately.