Change your postal address:

1. Online at My Account

2. Download the change of address request form (PDF 100KB) and submit to Unitywater

3. By calling us on 1300 086 489

Change your phone number:

1. Online at My Account

2. By calling us on 1300 086 489

Change your name:

1. Download the change of name request form (PDF 100KB) and submit to Unitywater including a photocopy or scan of the necessary supporting documentation (e.g. Marriage Certificate, Death Certificate, Certificate of Divorce)

Change to a paperless bill: 

1. Online at My Account.

2. By calling us on 1300 086 489.

Is your credit card expiring soon?

Please make sure you update your new credit card details online in My Account 

Update your card expiry