1. Download bills in My Inbox 

  • Go to the ‘My Inbox’ page.

  • Select your business or investment property’s account number from the top dropdown menu.

  • View and download PDF bills from the complete list here.

My Account My Inbox mobile phone screen

2. Export billing transactions in My History

  1. Go to the ‘My History’ page.

  2. Select your business or investment property’s account number from the top dropdown menu.

  3. Scroll down to ‘Export billing and payment history’.

  4. Select ‘Last financial year’ from the ‘Time period’ dropdown menu.

  5. Hit the ‘Export’ button to download an Excel spreadsheet listing all your property’s bill and payment-related transactions.

My Account My History mobile phone screen

Need more help with My Account?

My Account FAQs

Detailed answers to common questions

Registration guide

Step-by-step guide to registering for My Account

Troubleshooting tips

Still having trouble? Try these helpful tips